Frequently Asked Questions
Consulting the Sagrada Familia Frequently Asked Questions (FAQs) helps visitors understand ticketing policies and entry requirements before arrival. This information ensures a smooth visit by addressing common concerns about the basilica's accessibility and available tour options.
Frequently Asked Questions about tickets and visits
Visitors can use tickets purchased on the website by printing them or showing them on a smartphone or tablet.
No, tickets cannot be canceled. For further information, visitors should consult the Terms and Conditions.
Tickets cannot be modified once purchased. Visitors should ensure the selected date and time are correct before finalizing the transaction.
Early booking is advised to guarantee entry. Tickets can usually be reserved up to two months before the visiting date.
Tickets may be purchased at the ticket office, but only for the same day of the visit. Advance tickets are not available for purchase at the office. To book in advance, we recommend using the website. Visitors should be aware that on-the-day tickets are subject to availability and may sell out.
Visitors with a basic ticket may be able to upgrade their entry to include the towers or a guided tour upon arrival at the Sagrada Familia.
Planning a visit to Sagrada Familia
Opening hours vary seasonally, typically starting at 9:00 AM (10:30 AM on Sundays) and closing between 6:00 PM and 8:00 PM depending on the month.
Yes, lockers are available at the Sagrada Familia entrance, specifically for visitors wishing to store bags while accessing the towers.
The Basilica is accessible via ramps and elevators; however, the towers are not accessible for visitors with mobility needs.
Yes, visitors with mobility needs may enter through the Carrer de la Marina entrance, which is equipped with accessible ramps.
Complimentary wheelchairs are available for visitors with mobility needs at the entrance, provided on a first-come, first-served basis.
Only guide dogs are allowed at the Sagrada Familia.
For security, visitors must pass through a mandatory scanner and bag search at the entrance to the Basilica.
As a Catholic church, the Sagrada Familia requires visitors to wear modest attire covering shoulders and reaching mid-thigh length. Items such as swimwear, see-through clothing, and festival-related or promotional costumes are strictly prohibited within the property.
Yes, visitors can access the towers by purchasing a specific ticket; however, they are not accessible for those with mobility needs. Children under 6 are not permitted, and all visitors must be in good health to climb the narrow stairs.
Most visitors spend about 1.5 to 2 hours exploring the Sagrada Familia, including the basilica, museum, and, if included, the towers.
The best times to visit to avoid crowds are early in the morning when it first opens or later in the afternoon. Weekdays are generally less crowded than weekends.