Cookies Policy

1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

Ticket Management System SL, ID number B67624437, headquartered at Calle Balmes nº 32, Principal 2ª, C.P. 08007 Barcelona (Spain) and registered with the Companies Register of Barcelona under Volume 47314, Page 29 (hereinafter, the "Data Controller"), is responsible for processing data collected or generated as a result of Users' access to, use of and browsing on sagradafamilia.barcelonatickets.org (hereinafter, the "User" or "Users" and the "Website" or the "Web", respectively), and uses cookies to monitor Users' browsing habits on this Website, as described in this Cookies Policy (hereinafter, the "Cookies Policy").

2. CONCEPT

A cookie is a file that is downloaded to the device used by the User when accessing certain web pages in order to store and retrieve information about browsing from that device. The information collected through cookies allows us to learn about Users' browsing habits.

3. TYPES OF COOKIES AND DATA PROCESSING BY COOKIES

This Website only permits the use of cookies from the Google Analytics tool owned by Google, Inc. (hereinafter, "Google"), a company registered in Delaware at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA, which is therefore the third party responsible for personal data.

In this regard, Google Analytics captures user interactions on the Website (time of visit, whether the User has visited the site before, which site referred the User to this Website, IP address, etc.) and does not provide the Data Controller with any information regarding the User's real IP address; it only supplies statistical information such as visits (unique visitors, number of pages viewed, pages per visit, average visit duration, bounce rate, percentage of new visits, new and returning visitors, visit frequency and recency, interactions, pages visited), demographics (language, country/territory, city), system (browser, operating system, Internet service provider, device category), source/medium, etc.

4. PURPOSE OF THE COOKIES

The purpose is for the Data Controller to learn about the browsing habits of the Website's Users and to consult various reports describing how Users interact with the Website in order to improve it. Using this information, the Data Controller can analyze Users' browsing behavior, and Google Analytics reports on Website trends without identifying individual Users.

Additionally, the User can consult Google's general terms and conditions at www.google.com/analytics/tos.html and its privacy policy at www.google.com/intl/es/policies/privacy.

However, the Data Controller cannot control and is not responsible for the content or accuracy of the Google terms and conditions and privacy policies referenced in this Cookies Policy.

5. DISABLING COOKIES

Website visitors may revoke the consent previously given by using the button at the top of this Cookies Policy at any time.

Alternatively, you can also disable Google Analytics cookies using the following methods:

The Google Analytics opt-out tool available at: https://tools.google.com/dlpage/gaoptout?hl=es
Browser settings; for example:
- Chrome, from support.google.com/chrome/answer/95647?hl=en
- Internet Explorer, from support.microsoft.com/en-us/help/17442/windows-internetexplorer-delete-manage-cookies
- Firefox, from support.mozilla.org/kb/kb/en/en/enable-and-disable-cookies-websites-tracking-preferences
- Safari, from support.apple.com/en/en/guide/safari/sfri11471/mac

Disabling Google Analytics cookies will not prevent you from using this Website. If you delete all cookies for this Website through your browser, you will also remove any cookie settings you have chosen. In any case, you should use the most up-to-date version of each browser, and if you use any other Internet browser, we recommend consulting the cookie management options available in that browser at any given time.

6. CHANGES TO THE COOKIES POLICY

To ensure that the Data Controller's cookie policy always complies with applicable legal requirements, the Data Controller reserves the right to make changes to this Cookies Policy as necessary to comply with the law in force from time to time.

7. INTERNATIONAL DATA COMMUNICATIONS AND TRANSFERS

The third-party cookies used on the Website belong to Google, which is located in the United States, outside the European Economic Area. Google is a signatory to the EU-US Privacy Shield Framework.

Data will not be disclosed to third parties, except as provided in Google's privacy policy referenced above.

8. PRIVACY POLICY

Please read our privacy policy for more information about the processing of personal data.

9. USER'S RIGHTS

Users may exercise the rights of access, rectification, deletion, objection, restriction of processing and portability, where applicable, and may withdraw their consent with respect to processing for which the Data Controller is responsible. To exercise these rights, the User must submit a written request to the following address: support@barcelonatickets.org and provide proof of identity by including their full name and a copy of their National Identity Card or an equivalent identification document, a statement specifying the request, an address for notifications, and the date and signature of the applicant.

To exercise rights related to Google, please refer to the provisions of the Google privacy policy indicated above.

Likewise, the User may file a complaint with the Spanish Data Protection Agency (the competent supervisory authority in Spain), especially if the exercise of their rights has been unsatisfactory, in writing to C/ Jorge Juan, nº 6, 28001 – Madrid, or via the web: www.agpd.es.